WhatsApp Automation, Automobile PDI Booking
Omnichannel PDI booking automation unifying Instagram, website, and WhatsApp into a single workflow.
The problem
An automobile dealership was drowning in unmanaged customer communication. Thousands of messages were going unseen across Instagram DMs and WhatsApp, customers sending voice notes, inquiries, and booking requests with no structured process to handle them. PDI bookings were being lost daily with no omnichannel visibility for the owner.
Our solution
We built a fully automated omnichannel booking system. Instagram automation, website lead capture, and direct WhatsApp all funnel into a single WhatsApp-based workflow that handles PDI booking end-to-end. A custom CRM gives the owner complete visibility over every booking, follow-up, and customer interaction. WhatsApp broadcasts keep customers informed throughout the process.
What we built
- Instagram DM automation capturing all inbound inquiries
- Website lead capture routed directly to WhatsApp workflow
- Automated PDI booking scheduling via WhatsApp
- Custom CRM integration for booking management and tracking
- WhatsApp broadcast campaigns for customer communication
- Omnichannel inbox, all channels unified into one workflow
The part where we talk
If you've read this far,
we should probably talk.
We partner with teams and institutions ready to build something real. Tell us what you're working on, no pitch deck required, no pressure. Just a real conversation about whether we're right for each other.
Usually a reply within a day · Delhi NCR, India